{"id":1196,"date":"2025-12-06T14:43:50","date_gmt":"2025-12-06T14:43:50","guid":{"rendered":"https:\/\/drenomicroemi365.com\/?page_id=1196"},"modified":"2025-12-06T15:57:25","modified_gmt":"2025-12-06T15:57:25","slug":"faqs","status":"publish","type":"page","link":"https:\/\/drenomicroemi365.com\/?page_id=1196","title":{"rendered":"FAQs"},"content":{"rendered":"\n<p><strong>Effective Date:<\/strong> 06\/12\/2025<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-what-is-dreno-micro-emi-365\">1. What is Dreno Micro EMI 365?<\/h3>\n\n\n\n<p>Dreno Micro EMI 365 is a platform that helps you manage your loan EMIs systematically by allowing you to save money in a wallet and pay your EMIs directly from it. It also provides reminders, EMI history tracking, and helps improve your payment discipline.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-is-dreno-micro-emi-365-a-bank-or-nbfc\">2. Is Dreno Micro EMI 365 a bank or NBFC?<\/h3>\n\n\n\n<p>No. We are a technology platform that helps you manage EMI payments. We do <strong>not<\/strong> provide loans or credit. All lending is done by banks or NBFCs independently.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-how-do-i-sign-up\">3. How do I sign up?<\/h3>\n\n\n\n<p>You can sign up using your mobile number and Aadhaar for OTP-based verification. Upon successful Aadhaar authentication, your loan details will be automatically fetched and displayed on your dashboard.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-how-do-i-add-money-to-my-wallet\">4. How do I add money to my wallet?<\/h3>\n\n\n\n<p>You can deposit money daily, weekly, or monthly through our payment gateways. You can top-up your wallet anytime as per your convenience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5-can-i-withdraw-money-from-the-wallet\">5. Can I withdraw money from the wallet?<\/h3>\n\n\n\n<p>Yes, withdrawals are allowed but subject to a small withdrawal fee. You can request a withdrawal anytime, and it will be processed securely.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"6-how-do-i-pay-my-emis-through-dreno-micro-emi-365\">6. How do I pay my EMIs through Dreno Micro EMI 365?<\/h3>\n\n\n\n<p>Once your wallet has sufficient balance, you can make EMI payments directly from it. The platform will also send reminders to help you pay on time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"7-is-my-personal-data-safe\">7. Is my personal data safe?<\/h3>\n\n\n\n<p>Absolutely. We use bank-level security protocols and comply with all applicable data protection laws. Your Aadhaar and KYC data are used only for verification purposes and are handled securely.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"8-what-happens-if-i-miss-an-emi-payment\">8. What happens if I miss an EMI payment?<\/h3>\n\n\n\n<p>Our platform sends you reminders to avoid missed payments. However, late payments or defaults may still affect your credit score as per your lending institution\u2019s policies.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"9-can-i-cancel-my-subscription-or-service\">9. Can I cancel my subscription or service?<\/h3>\n\n\n\n<p>Yes, you can cancel at any time by contacting our support. Cancellation requests are processed within 5 business days. Please refer to our Refund &amp; Cancellation Policy for details.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"10-how-do-i-contact-customer-support\">10. How do I contact customer support?<\/h3>\n\n\n\n<p>You can reach us via email at <strong><a>support@drenomicroemi365.com<\/a><\/strong> or call us at <strong>9833891987<\/strong> during business hours.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: 06\/12\/2025 1. What is Dreno Micro EMI 365? Dreno Micro EMI 365 is a platform that helps you manage your loan EMIs systematically by allowing you to save money in a wallet and pay your EMIs directly from it. It also provides reminders, EMI history tracking, and helps improve your payment discipline. 2. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"class_list":["post-1196","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/drenomicroemi365.com\/index.php?rest_route=\/wp\/v2\/pages\/1196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drenomicroemi365.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drenomicroemi365.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drenomicroemi365.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drenomicroemi365.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1196"}],"version-history":[{"count":2,"href":"https:\/\/drenomicroemi365.com\/index.php?rest_route=\/wp\/v2\/pages\/1196\/revisions"}],"predecessor-version":[{"id":1232,"href":"https:\/\/drenomicroemi365.com\/index.php?rest_route=\/wp\/v2\/pages\/1196\/revisions\/1232"}],"wp:attachment":[{"href":"https:\/\/drenomicroemi365.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}