Effective Date: 06/12/2025
1. Introduction
Dreno Micro EMI 365 (“we,” “our,” or “the Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
Personal Information
- Name, mobile number, email address
- Aadhaar number (for KYC and authentication purposes)
- Payment and transaction details (wallet deposits, EMI payments)
- Login credentials and OTP verification data
- Demographic data (age, gender, location)
- Any other information you provide during registration or use of our services
Non-Personal Information
- Device information (type, OS, browser)
- Usage data (IP address, pages visited, time spent)
- Cookies and tracking data
3. How We Use Your Information
We use your information to:
- Verify your identity and complete KYC procedures
- Provide, operate, and maintain our services
- Process wallet transactions and EMI payments
- Send reminders and updates regarding your EMI schedules
- Improve our website, products, and customer experience
- Respond to customer inquiries and provide support
- Comply with legal and regulatory requirements
- Prevent fraud and ensure security
4. Sharing of Information
We do not sell or rent your personal information. We may share your data only in the following cases:
- With payment gateway partners (e.g., Razorpay, Stripe) for transaction processing
- With authorized third-party service providers who assist us in operations (under strict confidentiality)
- When required by law enforcement or regulatory authorities
- With banks or NBFCs for verification or compliance as applicable
- With your consent
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of sensitive data
- Secure servers and firewalls
- Access controls and authentication procedures
- Regular security audits and vulnerability assessments
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data, subject to legal requirements
- Object to or restrict processing of your data
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us at the details below.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but disabling them may limit functionality.
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
10. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Email: support@drenomicroemi365.com
Phone: 9833891987